We're a small team and we read every message.
Email us
support@terminalxapp.comWe reply within 1–2 business days. Include the email on your account and, if it's about a specific run, roughly when it happened so we can find it.
Manage your name, email, and password in Settings → Account. If you're locked out or a sign-in isn't working, email support@terminalxapp.comwith the subject "Sign-in" and the address on your account.
To permanently delete your account and data, use Settings → Account → Delete account (in the app) or Settings → Danger Zone (on the web). Deletion is immediate and irreversible.
You can view your plan and credits in Settings → Billing.
Terminal X routes one prompt to the right AI models and your connected tools. Just type what you want — no model-picking required. For guides and examples, see the documentation.
Credits are only deducted for successful AI calls. If a run errors, you aren't charged for that task.
Wondering which AI handled your prompt? Every model Terminal X routes to is listed on the models page, grouped by provider, with what each one is best at and what it costs. The same models are available through the API.
Check current uptime and any ongoing incidents on the status page. If something looks broken and status is green, email us — it helps us catch issues fast.
Email support@terminalxapp.comwith the subject "Bug" or "Feature". For bugs, a screenshot and the steps to reproduce get us to a fix much faster.